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Job Details

Small Business Relationship Banker

Company name
Citizens Financial Group.

Location
Wexford, PA, United States

Employment Type
Full-Time

Industry
Finance, Sales, Customer Service

Posted on
Feb 02,2019

Valid Through
May 18,2019

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Profile

DescriptionDo you have business acumen and a passion for working closely with people? Have you been told you’re a natural at building strong relationships? Are you looking for a role where you can provide solutions that add real value for the customer while helping a business thrive?A career as a Small Business Relationship Banker at Citizens may be the perfect fit for you.For our business customers, you’re the face of Citizens Bank as a Small Business Relationship Banker. In addition to supporting the needs of our retail customers, you will work alongside small business customers to fully understand their financial needs, recommending appropriate products and services to support their business. As part of a branch-based team, you will identify new opportunities to enhance small business goals, particularly with businesses up to $500K in annual sales and partner closely with the Business Banking team. A Day in the Life of a Small Business Relationship BankerWork closely with new and existing small business and retail customers to understand their financial needs; forging trustful relationshipsProvide recommendations and assist small business customers with a wide-array of financial solutions to satisfy their spending, saving and borrowing needsLeverage problem-solving and strong communication skills to resolve customer issuesCollaborate with branch colleagues and partner with the Business Banking team to support and refer small business customers with more complex financial needs Ensure compliance with all financial policies, procedures and regulatory requirementsAchieve outstanding performance  by providing superior relationship banking and customer servicePresent a professional, friendly and helpful appearance with every interaction as the face of Citizens BankWhat can we offer you? Career growth opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Licensed Relationship Banker, Branch Manager and Business Relationship Manager based on success in this front-line roleStrong recognition and incentive programs based on your achievementsTraining, strategies and tools to support your personal growth and the development of strong customer relationshipsCollaborative workforce committed to supporting your ideas and feedback and accelerating your potentialTeam atmosphere of diverse professionals committed to making an impact as an organizationOpportunities to volunteer and give back to our local communitiesExceptional benefits such as Medical & Dental, along with a 401K with corporate matchQualificationsWhat qualifications are we looking for? High School degree or GED required Proven sales and customer service experience; business and financial acumenMinimum of 2 years of sales and customer service experience, preferably working with business clientsStrong listening and customer service skills; skilled in making outbound callsAbility to effectively engage with customers and identify needs to enhance the small business customer relationship Ability to problem solve and provide solutions to business customer issuesDesire to build strong relationships with teammates, business partners and specialists through collaborationSelf-motivated, confident and the ability to multitask effectively Willingness to work branch hours, which can include weekends and evenings Experience in retail, hospitality or banking industry is highly desiredIf selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).Hours and Work ScheduleHours per Week: 40Work Schedule: Varies with branch needs and may include Saturdays,educationRequirements:Why Work for Us,employmentType:1st Shift,identifier:191066,industry:F,qualifications:QualificationsWhat qualifications are we looking for? High School degree or GED required Proven sales and customer service experience; business and financial acumenMinimum of 2 years of sales and customer service experience, preferably working with business clientsStrong listening and customer service skills; skilled in making outbound callsAbility to effectively engage with customers and identify needs to enhance the small business customer relationship Ability to problem solve and provide solutions to business customer issuesDesire to build strong relationships with teammates, business partners and specialists through collaborationSelf-motivated, confident and the ability to multitask effectively Willingness to work branch hours, which can include weekends and evenings Experience in retail, hospitality or banking industry is highly desiredIf selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).Hours and Work ScheduleHours per Week: 40Work Schedule: Varies with branch needs and may include Saturdays

Company info

Citizens Financial Group.
Website : http://www.citizensbank.com/

Company Profile
In 1828, RBS Citizens Financial Group got its start as a small community bank called the High Street Bank in Providence, Rhode Island. RBS Citizens Financial Group, Inc. is a $127 billion commercial bank holding company. It is headquartered in Providence, R.I., and through its subsidiaries has approximately 1,400 branches, approximately 3,600 ATMs and more than 19,000 colleagues. It operates its branch network in 12 states and has non-branch retail and commercial offices in more than 30 states.

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