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Job Details

HVAC Sales Operations Manager

Company name
Johnson Controls, Inc.

Lynnfield, MA, United States

Employment Type

Manager, Sales, Hvac, Operations

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job


HVAC Sales Operations Manager','WD30060512355','!*!What you will doUnder general direction, manages the local market equipment delivery teams either for an Area or Multiple Areas. Works in association with local sales managers to insure fore log estimation support is managed increasing sales productivity. Responsible for timely releases, revenue forecasting, billings, collections and resource planning and assisting Area Management in reporting. Assigns projects and ensures appropriate selection, estimating and engineering submittals are assigned to those projects. Ensures work performed is in compliance with state, local, federal, and legal requirements and operates with the highest of ethics. Ensures staff adheres to all safety standards. Develops and builds contractor, customer, consultant, and subcontractor relationships in the community. Teams with local service managers to ensure timely coordination and support for startups and warranty.How you will do itManages System Application Engineers (SAEs) pre-sale and post-sale activities including: overall selection, estimation support, submittal, execution and performance of assigned Equipment delivery teams. Ensures local market goals and objectives are met.Lead the SAEs on proper support for Account Executives (AEs) to increase for example BOD and bid-activity.Goals and objectives are aligned with Area and HQ from a priority including pre-sales and post-sales metrics, pipeline growth, BOD, secured margin, backlog growth, EBIT, cash flow, reducing equipment/project slippage, SG&A, productivity improvements, succession planning etc, managing work load to meet customer commitments.Participate in account management activities (STAR and TAS) and quarterly reviews with Key and Target consultants and contractors.Participate in pre-bid reviews, assists Sales, System Applications Engineers in the review and interpretation of contract terms and conditions, identifying potential risks.Establishes goals and development plans for all direct reports, conducting monthly 1-1s. Evaluates employee performance and performs salary management.Drives asset management including credit and legal holds, cost control, billings, collections, and payables.Manages fore log and backlog release date coordination with factories, managing all CRSDs, manages local market escalations for pre-sale and post-sale lead time improvements.Ensures the proper coordination post shipment services that include but are not limited to; start-up initiation and solutions to delivery, shipping or scope omission problems, teaming with service.Recruits Systems Application Engineers and Lead Systems Application Engineers with the appropriate skills and competencies to meet the needs of the local market.Ensures that the BSNA estimating and engineering tools are utilized effectively.Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction.Assists in preparation of annual strategic and financial operating plan.Develops and builds contractor, customer, consultant, and subcontractor relationships in the community.Ensures accuracy in scheduling of installation projects and equipment backlog, including scheduling of want dates and delivery dates.Coaches teams on the management of project risks, conflict resolution and establishment project recovery plans.Promotes the securing of change orders.Ensures compliance with the Safety Program for employees and subcontractors.Ensures compliance with state, local and Federal legal requirements and ensures that installation business is conducted with the highest ethical standards','!*!What we look forRequiredBachelor’s in engineering, business or marketing.8 years progressively responsible management experience, preferably in building construction or operations. Ability to prioritize work activities based upon financial impact to desired business goals. Strong written and verbal communication skills.Demonstrated team-building and leadership skills.PreferredMBAJohnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit ','Engineering','US-MA-Lynnfield','','Bldg Technologies & Solutions','Exempt','Exempt','HVAC Sales Operations Manager

Company info

Johnson Controls, Inc.
Website :

Company Profile
Johnson Controls, Inc. is engaged in building efficiency, automotive experience, and power solutions businesses worldwide. Its Building Efficiency segment designs, produces, markets, and installs integrated heating, ventilating, and air conditioning systems, as well as building management systems, controls, and security and mechanical equipment. This segment also provides technical services, energy management consulting, and operations of real estate portfolios for the non-residential buildings market. In addition, this segment offers residential air conditioning and heating systems, and industrial refrigeration products. The company’s Automotive Experience segment designs and manufactures interior products and systems for passenger cars and light trucks, including vans, pick-up trucks, and sport/crossover utility vehicles serving original equipment manufacturers. This segment offers seating systems and components; cockpit systems consisting of instrument panels and clusters, information displays, and body controllers; overhead systems, such as headliners and electronic convenience features; floor consoles; and door systems. The company’s Power Solutions segment produces lead-acid automotive batteries, as well as offers absorbent glass mat and lithium-ion battery technologies for hybrid and electric vehicles. It serves automotive original equipment manufacturers and the general vehicle battery aftermarket. The company was formerly known as Johnson Electric Service Company and changed its name to Johnson Controls, Inc. in 1974. Johnson Controls, Inc. was founded in 1885 and is headquartered in Milwaukee, Wisconsin.

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