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Job Details

Fitness Manager

Company name
24 Hour Fitness USA, Inc.

Rancho Santa Margarita, CA, United States

Employment Type

Healthcare, Manager, Sales

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job


Fitness Manager


Rancho Santa Margarita



22331 El Paseo Rancho Santa Margarita CA 92688

At 24 Hour Fitness we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We've changed the landscape of the fitness industry and pioneered the concept that fitness can be accessible, affordable and a way of life for everyone. We're looking for committed and dedicated individuals to help grow our business, so that we can share the promise of 24 Hour Fitness with more people.


The Fitness Manager (FM) ensures that the club delivers a high quality fitness experience to all members.

Essential Duties & Responsibilities

Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club

Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness

Hires, trains and develops a strong team of Personal Trainers

Responsible for the successful attainment of department targets, including revenue and member retention

Point of reference for fitness expertise within the Club

Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals

Manage the Personal Trainer schedule

Mediates club employee relations matters for all club fitness employees

Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within 24 Hour Fitness standards

Ensure that all Personal Trainers are delivering high quality programs to their clients

Ensure accurate administration of Personal Training including client files, measurement tracking, and workout programs

Regularly train staff on industry updates and coaches personal trainers to be continually successful to ensure that all clients are trained professionally

Direct selling, including achievement of personal monthly sales quotas

Conduct personal training sessions as necessary


1-2 years as a Personal Trainer preferred

Prior management experience in retail/hospitality industry leading 3-10 employees (preferred)

Consultative sales experience (preferred)

Knowledge of Personal Training technique and program design

Must be able to adjust and operate all club equipment

Experience in coaching/motivating groups

Strong interpersonal & communication skills

Possesses a strong member service focus.

Certifications / Educational Requirements

High School Diploma or GED required

Bachelor's Degree preferred

At least one approved National Personal Training Certification (listed below):

ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NASM, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, W.I.T.S

Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED)

Physical Requirements

Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public.

Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds.

Work Environment

While performing the duties of this job, regularly exposed to moving mechanical parts

The noise level in the environment is occasionally loud

Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business


Must be able to travel by car and airplane up to 10% of the time

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.





Company info

24 Hour Fitness USA, Inc.
Website :

Company Profile
Throughout our 30+ year history, we've held fast to our mission of helping people improve their lives through fitness. We recognize that every person has their own set of goals and their own unique perspective of what a fitness center means to them. Some members want to shed a few extra pounds and some members simply want to get healthier. 24 Hour Fitness makes clubs affordable and accessible to people of all abilities and fitness levels because we believe there is an athlete in all of us.Since the first club opened in California in 1979, we’ve been a different type of club – one dedicated to providing great experiences and contemporary facilities that help people change their lives through fitness. Our business has evolved through the years, as we established leadership on the West Coast and expanded our operation across 18 states.

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