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Job Details

Leader Digital Solutions Sales amp Service

Company name
Johnson Controls, Inc.

Milwaukee, WI, United States

Employment Type

It, Customer Service, Sales

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job


Leader Digital Solutions Sales & Service','WD30060902355','!*!This individual

will be the senior customer facing single point of contact responsible for

end-to-end digital transformation solutions offerings to a major customer of

Johnson Controls. The selected individual will daily be connecting our products

to bring insights, efficiency, reliability, and value to our partners and



This individual

will lead and manage others directly necessary for the overall growth and

expansion of Digital Solution offerings and to lead our customers through the

successful delivery of the digital transformation solution and service. These

solutions may include the following: data platform, connected device health

management, compliance analytics, connected converged security, space

management, and comfort and energy optimization solutions. All our products are

offering advanced data analytics and AI capabilities.


The role will

serve as the primary enabler of ongoing digital transformation efforts in

partnership with the customer.


A successful

outcome is ensuring the customer’s buildings progressively become an

intelligent and data-rich smart environment to improve occupant experiences and

maximize required business outcomes.


How you will do it


Own accountability to deliver revenue target for

account(s)Creating an account strategy to drive sales across the

businessProducing proposals and presentations for customers to

land new accountsDeveloping a comprehensive training plan for the

account management team.Proactively identifying customer needs and business

opportunities.Working closely with other business units to expand

cross selling opportunities.Liaising with other members of the business on existing

accounts.Building relationships with key personnel within

customer accounts.Monitoring client satisfaction post sale and ensuring a

high level of customer service internally.Setting and monitoring KPI’s for the account management

team.Meeting with senior management for business planningSingle point-of-contact accountabilities:Proposal development Execution Run workshop and customer’s

digital transformation journey with JCI SMEsManage all on-ground stakeholder relationships

including senior client buyer and functional owner relationships for the

designated solutionDrive the necessary sign-off of the JCI Digital

Solutions’ products and services solution with proper input from the

client business objectives, industry, risk assessment, budget, and

preferences (see service group rules/process and escalation approach for

specifics)Interface JCI digital solution’s SMEs required during

the sales & solution development processDirect and coordinating with Legal & Product

Services in areas specific to the solution to ensure use of standardsUnderstand and translate clients’ requirements into a

standard solution offering deal approach leveraging standard process

methods, deliverables and the right collection of JCI’s Digital Solution

offeringsPrepare the spending estimate, schedule, work plan,

resource/sourcing planUnderstand and clearly define the input required to

create cost estimates; Preparing the cost model estimates working with

Service - Delivery, Solution ManagementAlign solution architecture (including a statement of

work, schedules, and other contractual documents) with final terms and

conditionsLead the planning, development, testing, and

documentation of the software for helping customer’s digital

transformation in a smart environment of the future by leveraging JCI’s

products, cloud service, and data platformTravel at 50% (estimated)

','!*!What we look for:


15 years of

demonstrated and referenceable experience directly owning key client

relationships and delivering high levels of client satisfaction

Track record in

delivering growth revenues from value created within the account

Proven leader and

developer of people working in diverse team environments



experience in delivering industry offerings such as

workplace optimization solution through complex system

integration and AIfacility management optimization through advanced data

analyticsunmatched occupancy experience through the system of

system integration with AIMBA, in

Business Administration and BS’s or higher Degree in Computer Science

','Sales & Marketing','US-WI-Milwaukee','','Bldg Technologies & Solutions','Exempt','Exempt','Leader Digital Solutions Sales & Service

Company info

Johnson Controls, Inc.
Website :

Company Profile
Johnson Controls, Inc. is engaged in building efficiency, automotive experience, and power solutions businesses worldwide. Its Building Efficiency segment designs, produces, markets, and installs integrated heating, ventilating, and air conditioning systems, as well as building management systems, controls, and security and mechanical equipment. This segment also provides technical services, energy management consulting, and operations of real estate portfolios for the non-residential buildings market. In addition, this segment offers residential air conditioning and heating systems, and industrial refrigeration products. The company’s Automotive Experience segment designs and manufactures interior products and systems for passenger cars and light trucks, including vans, pick-up trucks, and sport/crossover utility vehicles serving original equipment manufacturers. This segment offers seating systems and components; cockpit systems consisting of instrument panels and clusters, information displays, and body controllers; overhead systems, such as headliners and electronic convenience features; floor consoles; and door systems. The company’s Power Solutions segment produces lead-acid automotive batteries, as well as offers absorbent glass mat and lithium-ion battery technologies for hybrid and electric vehicles. It serves automotive original equipment manufacturers and the general vehicle battery aftermarket. The company was formerly known as Johnson Electric Service Company and changed its name to Johnson Controls, Inc. in 1974. Johnson Controls, Inc. was founded in 1885 and is headquartered in Milwaukee, Wisconsin.

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