Job Details

Preferred Banking Offices Market Sales Manager

Company name
First Republic Bank

Location
Jackson, WY, United States

Employment Type
Full-Time

Industry
Manager, Sales, Finance

Posted on
Feb 13,2019

Valid Through
May 29,2019

Profile

Overview
First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients\u2019 needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals \u2013 our number one source of new business.
We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.
The Assistant Manager position is responsible for providing sales and business development support, maintaining quality customer service, co-managing branch operations and serving as acting Manager when the Branch Manager is absent.
 
Responsibilities
Branch Operations

Supports the Branch Manager by overseeing the efficient operation of the branch ensuring all operational functions are completely and properly performed by the staff
Utilizes all available resources to provide the best solution to ultimately enrich and create a memorable customer experience
Assists Personal Bankers with policies, procedures, products, systems and banking transactions
Monitors branch service quality levels and coaches staff to achieve appropriate levels
Continually reviews operating procedures and practices in order to identify possible deficiencies and improve efficiency
Audit branch transactions according to branch policies and procedures

Sales, Business Development & Customer Service

Responsible for checking account and deposit growth
Promotes and introduces new banking products and services to customers
Understands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers
Establishes and maintains professional relationships with customers to ensure repeat and referral business and minimize customer attrition
Proactively seeks ways to develop and expand customer relationships in order to build a book of business and contribute towards meeting individual and branch sales goals
Actively participates in branch sales promotions

Management

Assists and supports the Branch Manager in leading a team of sales and service professionals to meet and exceed sales goals and customer satisfaction goals
Organizes the daily workflow of the department. Provides daily supervision and assistance to Personal Bankers in order to maintain quality staffing and high customer service levels
Assists and supports Branch Manager in fostering a team environment in which all employees can perform to their full potential
Assists and supports Branch Manager in supervising and coaching teams on professionalism, sales techniques, service expectations and compliance guidelines
Assist and supports Branch Manager in the selection, training, supervision, and evaluation of branch staff, provides input to bonus payments and other compensation actions

Qualifications
Ideal candidate should have:

College degree preferred
3 years proven relationship banking experience
Prior supervisory experience is a plus
Interest in sales
Possess an enthusiastic and professional attitude
Ability to coach and mentor branch staff to perform above job performance
High level of attention to detail
Strong verbal and written communication skills
Organizational and time management skills
Computer skills

 

Company info

First Republic Bank
Website : https://www.firstrepublic.com

Company Profile
First Republic and its subsidiaries offer private banking, private business banking and private wealth management, including investment, trust and brokerage services. First Republic specializes in delivering exceptional, relationship-based service, with a solid commitment to responsiveness and action. Services are offered through preferred banking or wealth management offices primarily in San Francisco, Palo Alto, Los Angeles, Santa Barbara, Newport Beach, San Diego, Portland, Palm Beach, Boston, Greenwich, and New York City. First Republic offers a complete line of banking products for individuals and businesses, including deposit services, as well as residential, commercial and personal loans.

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