Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Vinton, LA
View more jobs in Louisiana

Job Details


Company name
Boyd Gaming Corporation

Vinton, LA, United States

Employment Type

Sales, Entertainment

Posted on
Feb 04,2019

Valid Through
May 20,2019

Apply for this job


This is an outbound telemarketing position. Team Member will develop and coordinate methods to attract via telephone mid-to-high limit players such guests to ensure guest satisfaction and repeat visits. Develop and establish relationships with midrange gaming customers in order to encourage return visits; create customer loyalty and increate theoretical/earning potential value.

Responsible for maintaining close ties with targeted guests through outbound telephone calls.

Handles and resolves player issues.

Ensures guests are aware of events and supports execution through attendance and follow-up.

Arranges accommodations and amenities (i.e., shows, hotel, restaurant, and transportation)

Responsible for maintaining goodwill with all guests.

Provides complimentaries according to established guidelines and sound business problems.

Complies with state and local regulatory requirements.

Builds relationships with target players through CIS and SFMS systems.

Leverages property amenities/programs to targeted players.

Utilizes the casino computer systems for the purpose of tracking complimentary items to qualified guests based on comping guidelines.

Uses proactive discretionary comping to encourage repeat patronage.

Collaborates with work-group and all support departments to ensure player satisfaction.

Works with team members to achieve common goals.

Responsible for itinerary fulfillment and making sure guest satisfaction is a priority.

Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.

Maintains confidentiality of all player accounts, files, records and lists.

Performs other duties as assigned by management.

Position Requirements:

Ability to think independently in making decisions to maximize customer service experience and program profitability.

Ability to effectively manage time and perform multiple tasks simultaneously.

Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.

Must have excellent oral and written communication skills.

Must be able to listen and respond to visual and aural cues.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



My Account

Sign In


Company info

Boyd Gaming Corporation
Website :

Company Profile
Founded in 1975, Boyd Gaming Corporation is one of the largest and most successful casino entertainment companies in the United States. We currently own and operate 24 gaming properties in seven states – Nevada, Illinois, Indiana, Iowa, Kansas, Louisiana, and Mississippi. One of the most respected names in the gaming industry, Boyd Gaming prides itself on offering guests an outstanding entertainment experience, all delivered with the unrivaled attention to customer service that is known as Boyd Style. Looking forward, we will continue to pursue opportunities for growth in both our existing business and new opportunities. We are a large, growing, dynamic company, with one of the most talented and experienced team of managers in our industry. Our team members deliver exceptional entertainment experiences to our guests, every day. And we look to the future with confidence as we are positioned to deliver value for our shareholders, team members and communities.

Similar Jobs:
Sales Representative - Home Security Sales - Full Training in LAKE CHARLES Louisiana Overview Join DEFENDERS, the only Authorized Premier Provider for ADT home security systems. Defenders has an immediate opening for a Sales Repre...
Part Time Retail Sales Consultant
Location : Lake Charles, LA
Part Time Retail Sales Consultant in Lake Charles Louisiana Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store’s busiest times, including evening and weekend ...
Applicants must be eligible to work in the specified location *Current Life Insurance License Required to be considered* Are you an individual with a strong desire to succeed in the business world and help families at the same tim...
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
SellingCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
SellingCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2019 SellingCrossing - All rights reserved. 21 192