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Job Details

Customer Engagement Advisor Strategic Accounts Google Cloud

Company name
Google, Inc.

Location
Sunnyvale, CA, United States

Employment Type
Full-Time

Industry
Sales, Business Development

Posted on
Feb 04,2019

Valid Through
May 20,2019

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Customer Engagement Advisor, Strategic Accounts, Google Cloud

in

Sunnyvale

California

Minimum qualifications:

Bachelor's degree or equivalent practical experience.

5 years of experience in sales, business development, consulting, industry solutions, marketing for cloud, data management, and/or technical infrastructure products and services.

3 years of experience in a client-facing role or working in direct engagement with account teams.

Ability to travel up to 30% of the time.

Preferred qualifications:

Experience delivering enterprise sales, product marketing content and customer engagement initiatives at scale.

Experience in meeting facilitation and presentation delivery.

Experience leading customer engagement programs with C-suite customers.

Demonstrated ability to work effectively and independently in a fast-paced, detail-oriented, deadline-driven environment.

Understanding of the cloud industry and enterprise customer scale requirements, with an understanding of Google Cloud products and solutions.

Effective communication skills (written, verbal and visual), with the ability to influence others.

Google Cloud teams work with schools, companies, and government agencies to make them more productive, mobile and collaborative. You will oversee all aspects of the Google Cloud sales process, improving it with your insightful data analysis, troubleshooting, and seamless cross-functional teamwork. Your strategies ensure that companies new to Google products get the highest quality customer support and that the Google Cloud program overall is kept on the cutting edge.

As a Customer Engagement Advisor, you'll help lead Customer Innovation initiatives and play a critical role in facilitating customer engagement by designing and delivering executive briefings that drive business, technical insights, and collaboration with our Enterprise Customer teams. You are a critical member of a team responsible for designing, developing, and executing Google Cloud’s executive briefing program that is intended to develop and strengthen relationships with key decision makers and influencers at every level.

The Customer Engagement Program team is a global team. Within this team, you will work closely with our Sales and Industry teams across geographies to deliver insight and value regarding Google Cloud to both prospects and existing customers. You will also provide insights to internal stakeholders regarding customer requirements, metrics, and industry trends, while ensuring an impactful enterprise customer experience. This role requires seamless cross-functional teamwork with marketing, technical and project teams and an understanding of cloud, digital transformation, and enterprise sales.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

Track and deliver insights and data from Executive Briefing Center (EBC) sessions to internal stakeholders including Sales, Product, and Marketing teams and Google Cloud Platform executives.

Identify measurable goals for each briefing that will be reviewed post-briefing, and articulate briefing goals to speakers in preparation for each briefing.

Collaborate closely with internal stakeholders to develop agendas, content and the appropriate presenters as needed who contribute to impactful briefings that deliver insight and drive business value for GCP customers.

Provide customers with an enterprise-focused briefing experience that includes curating, planning, and execution.

Company info

Google, Inc.
Website : https://www.google.com/about/company/

Company Profile
Google Inc., a technology company, builds products and provides services to organize the information. The company offers Google Search, which provides information online; Knowledge Graph that allows to search for things, people, or places, as well as builds systems that recognize speech and understand natural language; Google Now, which provides information to users when they need it; and Product Listing Ads that offer product image, price, and merchant information. It also provides AdWords, an auction-based advertising program; AdSense, which enables Websites that are part of the Google Network to deliver ads; Google Display, a display advertising network; DoubleClick Ad Exchange, a marketplace for the trading display ad space; and YouTube that offers video, interactive, and other ad formats. In addition, the company offers Android, an open source mobile software platform; hardware products, including Chromebook, Chrome, Chromecast, and Nexus devices; Google+ to share things online with people; Google Play, a cloud-based digital entertainment store for apps, music, books, and movies; Google Drive, a place for users to create, share, collaborate, and keep their stuff; and Google Wallet, a virtual wallet for in-store contactless payments. Further, it provides Google Apps, which include Gmail, Calendar, and Google Sites that are built for people to work anywhere, anytime, on any device without loss of security or control; Google Maps Application Programming Interface; and Google Earth Enterprise, a software solution for imagery and data visualization. Additionally, the company offers Google App Engine, a platform as a service offering; Google Cloud Storage; Google BigQuery for real time analytics; Google Cloud SQL for structured query language; and Google Compute Engine, an infrastructure as a service platform. It also offers mobile wireless devices, and related products and services. Google Inc. was founded in 1998 and is headquartered in Mountain View, California.

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