Sales Development Representative Limited Term

Profile

Description

The Inside Sales Representative 2 responds to inbound calls inquiring about commercial health plans, places outbound calls based on leads, and completes the sales of products and/or services. The Inside Sales Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

The Sales Development Representative qualifies inquiries into sales opportunities for our inside sales agents. Responsible for managing the day-to-day phone and web lead volume by responding in a professional and timely manner . Accountable for meeting our defined lead to quote conversion metrics. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. Collaborates with our licensed inside sales agents to optimize our process flows and overall customer experience.

Qualify inbound phone and web leads into sales opportunities

Represent Humana to prospective small business customers

Collaborate with licensed sales agents (ISE's) to optimize our process flows and overall customer experience

Accurately and thoroughly update records in CRM

Ability to overcome prospective customer objections

Perform outbound sales activities such as phone calls and emails during non-peak season to generate additional lead volume

Required Qualifications

At least 1 year of work experience such as sales, internships, customer service, marketing, etc.

Attention to detail and ability to work under pressure

Demonstrated multi tasking skills

Strong written and verbal communication skills

Proficient in Microsoft Office suite: Word, Excel, Powerpoint, Outlook

Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) is required.

Preferred Qualifications

1 year of Sales experience highly preferred

Bachelors degree preferred

Additional Information

This will be a Limited Term position to end in Feb 2022.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com