Sales Consultant - Hopaco

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Job description details

Responsibilities

The Retail Sales Representative-Hopaco is responsible for servicing customers in all aspects of retailing to ensure total quality, including stocking, pricing, and researching and resolving customers’ inquiries.

Proactively acknowledges and engages every customer to ensure a positive experience. Maintains awareness of planned advertisements and promotions.

Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance within the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.

Possesses sufficient knowledge regarding company policies, and general product knowledge to competently answer associate questions and customer inquiries.

Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Updates store signage or POP materials as required.

Utilize Point of Sale system to accurately scan/enter customer items for purchase or refund.; Verify method of payment and accurately process customer payment for purchases.

Follow cash handling procedures to ensure monies are secured in locked casher drawer or retail safe.

Utilize approved processes to take customer special orders, prepare orders for will call or delivery, and coordinate store transfers.

Ensures compliance with company policies, procedures and practices.; Supports company loss prevention efforts.

Performs daily cleaning and maintenance duties, such as sweeping, mopping, vacuuming, dusting as required.

Qualifications

High School education or equivalent experience

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

Pay, Benefits Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Other Information

Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers

Possess excellent verbal and written communication skills

Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities

Must possess ability to process information/merchandise through POS register system

Must possess an interest in continually developing personal selling skills and product knowledge

Positive and Engaging

Action Oriented

Integrity Trust

Demonstrate passion for the brand, products, services and solutions offered to our customers

Must possess a desire to continually develop personal selling skills and product knowledge

Ability to work a flexible work schedule as business dictates

Customer Focus

Self Learning

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records

City County of San Francisco Fair Chance Ordinance

Company info

Office Depot, Inc
Website : http://www.officedepot.com/