New York & Company, Inc.
Fort Worth, TX, United States
Manager, Sales, Retail
TX - RIDGMAR MALL - 536
New York and Company: Fashion, Passion, Vision.
We’re looking for the next generation of leaders who have a passion to succeed. The fast pace is thrilling, the challenges come quickly, and the opportunities are limitless. We hire world-class talent with a desire to excel on the selling floor and the ability to connect with our customer. We pride ourselves on our collaborative work environment that celebrates diversity in people and ideas. Whether it be managing a store, creating visual merchandising presentations, or championing a best-in-class customer experience, we’ll help you find your place to grow.
Become a true business leader in our Co-Sales Manager position. Our managers engage in prudent risk-taking, make keen decisions to improve profitability, and foster a winning culture. Put your skills to the test by leading and developing a high-performing team and share your passion of bringing New York City style to women everywhere.
Store Sales Leader
OVERVIEW OF POSITION:
In partnership with the Store Sales Leader (SSL) supervises and monitors the sales, operational, brand, and human resource functions of the store. Ensures maximum productivity, profitability, and compliance with company procedures. Assumes all of the responsibilities of a Store Sales Leader when s/he is not in the store.
Builds Talent Interviews and hires top talent at the Sales Associate level
Maintains optimal store staffing levels
Monitors and implements training programs and initiatives for the store
Ensures that performance appraisals and compensation reviews are handled in a fair, timely, and consistent manner
Identifies and resolves performance issues and policy violations appropriately in partnership with the SSL
Coaches and delivers feedback as necessary in a timely and balanced manner on the floor.
Ensures compliance with all Equal Employment Opportunity (EEO) policies
Sales Generation Ensures the highest level of customer service at all times and partners with the SSL to build a “Customer First” culture in the store.
Ensures the execution of company customer service policies
In partnership with SSL, ensures the scheduling of the staff to maximize sales potential
Ensures action is taken to achieve store sales goals and correct negative sales trends
Supervises ASM and Sales Associates to maintain an adequate level of floor supervision
Ensures the maintenance of merchandise standards to maximize sales
Ensures that the sales floor is full and sized
Ensures the achievement of store metrics on a consistent basis
Communicates customer feedback, best sellers, and recommendations to SSM
Ensures the achievement of company merchandise standards
Ensures the execution of visual presentation direction and updates
Ensures compliance to the Brand Dress Standards
Ensures the maintenance of a clean, neat, and organized store
Builds the Brand
Operational Excellence Maintains Brand Operating Standards
Assists in the execution of inventories and maintains accurate inventory paperwork/records
Ensures the appropriate execution of merchandise handling procedures
Partners with SSL to control payroll and all other controllable expenses
Ensures the achievement of store shrink goals
Communicates inventory problems, markdowns, and trends to SSM
Ensures compliance to the Loss Prevention Guidelines
Ensures an adequate level of store supplies
Identifies and resolves store maintenance issues
Ensures the maintenance of store safety standards
Completes additional duties and projects as assigned
Three to four years retail experience, with at least one to two years of management experience
Demonstrated proficiency in recruiting, training, sales generation, operations, and merchandising
Excellent communication, delegation, follow-up, time-management, and analytical skills
Proven ability to multi-task and direct activities at all levels
Minimal travel required
All job functions should be performed according to the appropriate organizational leadership and functional competencies
Associate’s degree or equivalent in work experience. BA/BS degree preferred
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
New York & Company, Inc.
Website : http://www.nyandcompany.com
New York & Company, Inc. is a leading specialty manufacturer and retailer of women's fashion apparel and accessories providing women with modern, wear to work solutions that are multi-functional at affordable prices. The Company was incorporated in 1918 and has been public since 2004. It is headquartered in New York City. New York & Company's proprietary branded New York & Company merchandise is sold exclusively through its national network of over 500 New York & Company retail stores, New York & Company outlet stores, and E-commerce store at nyandcompany.com. New York & Company exists to make women look great and feel good. We make our customers feel confident, put-together, attractive, and fashion-right.At New York & Company, we value our associates across all departments and recognize their importance to the business. In fact, we set the standard among retailers in providing opportunities for career advancement. After all, the best person for a job is often the one who already knows the company and its culture. So we always try to promote associates who deliver results, and we support inter-departmental moves that develop a desired career path. We are committed to the success of our associates. We bring the energy, excitement and style of New York City – the fashion capital of the world – to women everywhere. New York & Company dresses women who work…and every woman works.