E-tail Sales Coordinator

Profile

[ E-tail Sales Coordinator ]

Location: City of Industry, Los Angeles

Job Description:

As a crucial part of the E-tail business process at MSI, the E-tail Sales Coordinator needs to ensure all sales demands are well fulfilled. The responsibilities of E-tail Sales Coordinator include processing orders, taking order cancellations/returns for refunds and answer customer’s inquiries in time. To be successful in the position, the ideal candidate must work effectively in a high volume and fast-paced environment. You need to be a detail-oriented team player with patience and can handle the timely pressure well to get the job done.

Responsibilities:

Processing purchase orders in time

Responding to order-related inquiries from customers on line or on the phone, such as order status and product availability

Forward irrelevant inquires to other departments

Responding to order cancellations/returns for refunds

Working with Shipping department to ensure the order fulfillment and cancellation in time

Working with shipping service provider to ensure the order delivery and claim the shipping loss when happened

Working with RMA and Accounting department to ensure the order returns and refunds in time

Monitoring order deliveries and dealing with possible fraud activities

Other duties and responsibilities may be assigned from time to time, at the discretion of management

Qualifications:

Bachelor’s degree or 1-2 years of related job experience

Proficiency in Microsoft Office, especially Excel for VLOOKUP and Pivot Tables

Ability to work independently and under minimum supervision

Excellent organizational skills and patience to details

Fluent in English speaking and writing

At least 1-year relevant experience in E-tail sales administration is a plus

Knowledge on computer-related products is a plus

For All Qualified Candidates Please Send Your Resume with Job Title to: am-mycareer-m2c@msi.com

Company info

Micro-Star Int'l Co.,Ltd